Warranty by different Supplier/Brand
1. Eligibility:
This warranty only applies to SuperHandy products purchased directly from Palatial Garden. SuperHandy is a registered brand under the ownership of Great Circle Machinery Corp. Products purchased from unauthorized third-party dealers are not covered by this warranty. In such cases, any replacement parts or units will need to be purchased.
2. Warranty Coverage:
SuperHandy (“Brand”), under the ownership of Great Circle Machinery Corp., warrants to the original purchaser (“Purchaser”) that the product (“Product”) will be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of original purchase (“Warranty Period”). Should the Product fail to conform to this warranty, the Brand will, at its discretion, either provide replacement parts or, in cases where the entire product is shown to be irreparable, replace the product, provided the Purchaser follows the procedures outlined below.
3. Limitations:
This warranty does not cover damage or malfunctions caused by:
Normal wear and tear. b) Improper installation, misuse, abuse, negligence, or accidents. c) Unauthorized repairs or modifications. d) Natural disasters or other external causes.
4. Warranty Claim Procedure:
To make a warranty claim:
Contact SuperHandy’s customer service within the Warranty Period, providing a description of the issue and proof of purchase. b) Upon validation of the claim, the Manufacturer may, at its discretion, send out replacement parts that address the problem. c) If the Purchaser provides conclusive evidence that the entire item is not repairable or usable, the Manufacturer may, at its discretion, issue a replacement product. d) If a Purchaser is unable to perform necessary repairs, and a local power equipment shop is engaged for repairs, the Manufacturer may consider reimbursement or other accommodations on a case-by-case basis, but such accommodations are not guaranteed under this warranty.
5. Limitation of Liability:
The manufacturer’s liability under this warranty is limited to the provision of replacement parts or the replacement of the Product. Manufacturer shall not be liable for any incidental, consequential, or special damages resulting from the use or inability to use the Product.
6. No Other Warranties:
This warranty is the sole and exclusive warranty provided by the Manufacturer for the Product and is in lieu of all other warranties, representations, guarantees, and conditions, whether express or implied, including any warranties of merchantability, fitness for a particular purpose, or non-infringement.
7. Governing Law:
This warranty shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles. Notwithstanding the foregoing, any legal proceedings arising out of or relating to this warranty shall be brought exclusively in the federal or state courts located in California, and the parties consent to the personal jurisdiction and venue of these courts.
Please refer to Gazebo Penguin product manual for your warranty information.
WHAT IS NOT COVERED BY THE WARRANTY?
Damage occurring in transit, accident, tampering, modification, vandalism, negligence, misuse, abrasive contact, faulty installation, lack of care or if affixed to an attachment not supplied with the shelter. Improper installation according to the instructions provided.
Wear of fabric due to acts of nature, i.e. hurricane, tornado, wind, flood, snow, wind-blown debris, etc.
Labor and installation costs. The client is responsible for all zoning and permits if required.
Please refer to your manual for your warranty information. Do you have additional questions about the warranty on your shelter or solarium? Contact us via email: support@palatialgarden.com
To make a claim request contact us via email: support@palatialgarden.com